Friday, January 23, 2009

Fixing up some first-time-use problems

One of the things I am trying hard to do is ensure that the first-time use of Worklog Assistant is as smooth as it can be. There are many things that conspire to cause pain for users. The biggest one for WLA being: "HTTP Error".


I am not sure how many users have gotten this message before, but I'm not sure I want to know. Fortunately, enough of them got in touch with me to let me know that they were experiencing this error.

Some hmming and hawing eventually zeroed in on the cause: SOAP was diabled on the JIRA instance they were trying to connect to! Doh.

So now the first thing WLA tries to do when connecting to JIRA is determine whether SOAP is enabled and points you to a resource you can use to enable SOAP:

I hope it helps more than hurts :-)

This addition will be in the upcoming release.

About this blog

We strongly believe that tracking your time properly is the first step to deterministic software development. If you feel that you have been guessing or you can't be bothered to remember to log time, Worklog Assistant might be for you!

Give it a try!

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